Absolutely worst service I've ever experienced. Took me 10 minutes just to find an employee because they were all just sitting around by the doors. When I asked for help they looked at me like I was annoying then one just pointed in the direction of something instead of actually helping. When I talked to the manager he stated "If you need help you shouldn't be shopping here." I replied "I guess I'll take my business elsewhere then". To which he replied "that's fine we don't need your money anyways". I advise avoiding this place like the plague.
You almost never find someone to help you find something or answer a question. When you do, they are usually helpful and polite. But it's obvious that big corporations, like Lowe's are trying to hire as few people as possible, even if it means hiring robots, which I kid you not, they are implementing in some of their stores. And yes, I just had a crappy experience there two hours ago. The thing is, and this would save them time and money, is that they are designed very poorly. If the store's floor plan was made like a dart board with a central hub desk, or two central areas, and the employees can ride segways, the store would be more efficient, have less thefts, and be more customer friendly.
The staff at the counters are great. If you need help looking for something then you will most likely be disappointed. They do there best not to have eye contact or even speak to you as if it is not there job to help you find what you are looking for.( The employees in the store)
The service at this store is less than stellar to say the least, actually it's down right terrible. The shelves are totally out of wack. The app says that something is in stock and where it's located on the shelves but the store doesn't match the app in the least. Either go to Paragould Lowe's or shop a different store all together.
I'm happy with prices and availability of products. However, availability of floor staff is slim. More assistance with finding what I need would greatly improve my shopping experience.
Lowe S Home Improvement is a US Hardware Store based in Jonesboro, Arkansas. Lowe S Home Improvement is located at 2111 Fair Park Blvd, Jonesboro, AR 72401, USA.
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