Excellent work provided by professionals.
Absolutely awful. They over charge for anything and everything. They LOVE doing insurance work so they can tack on charges for stuff you don't need. When you need them to do work that isn't covered by insurance, they still want to dollar you to death with ridiculous charges. They didn't even fix my car and charged me $500. After they took it apart, they said the rear body panel would need to be replaced, something they hadn't counted on. I TOLD them when they did the estimate that I could tell from being under the car that this body panel was crushed.
Great place I always go here to get my car repair Jeff is a great honest man and he always helped me out and got the job on time and I never been disappointed
Very professional. Recommend them
My 2016 F150 recently got keyed and I took it to Collision Repair to get the damage taken care of. I was told that the repair would take 4 days and that I needed to drop it off on Monday. I had some things come up and wasn't able to drop it off until Tuesday afternoon, but that wasn't an issue. My truck was still finished the following Friday morning. When I went to pick my truck up I inspected the damaged area before I went inside to pay my bill and grab my keys. After paying I went outside to get my truck and immediately noticed a chip and a gouge in one of my truck's fender flairs. I'm not normally one to complain, but this truck is almost brand new and this was something I've never noticed before. Given the situation I was honestly expecting the worst. I figured that they would either deny that they had caused the damage or even if they took responsibility I was going to have to make another insurance claim and leave my truck for with them for several more days. I went back inside to inform the receptionist and she promptly contacted the manager and told me that he would be right with me. It wasn't long before the shop manager, Ronnie Dulgar greeted me and joined me outside to inspect my truck. Once he saw the damage he immediately agreed that he didn't remember it being there prior either. He grabbed the technician that did the work on my truck and he agreed as well. He wasn't sure how it got there, but he didn't remember seeing it prior to doing the work either. I used to work in a shop myself and know how easy it is to get a door ding or have something bump into a car when working in such tight quarters. After Ronnie and his technician inspected it, the tech popped my fender flair off and kept it over the weekend to repair it and repaint it. All at no cost to me or my insurance. Ronnie and his technician did an excellent job on the initial repair and were quick to own up to the subsequent damage as well as repair it. This is my first time getting any sort of body work done, but the quality of work and integrity of the employees at Collision Repair are second to none. I highly recommend you see them for any of your auto body needs.
They refused to finish the work after charging me $500 if I wouldn't let them over charge me for parts and paint I didn't need.
I would avoid at all cost in the future.
Ronnie Dulgar, the "Body Shop Manager," has the worst customer service I've ever seen. He literally walks away from you when you're speaking to him if you're not saying what he wants to hear.
Collision Repair Of Jonesboro is a US Car Repair based in Jonesboro, Arkansas. Collision Repair Of Jonesboro is located at 4807 E Johnson Ave, Jonesboro, AR 72401, USA.
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